Ruby Tuesday

Privacy Policy

Ruby Tuesday Hong Kong (“Ruby Tuesday”) is very sensitive to the privacy concerns of our website visitors, and we want to make sure your online experience is safe and enjoyable. Any information collected is used to provide you with a broad range of services. Personal information is only collected voluntarily.

Depending on the service you are accessing, you may be asked at times to provide information such as your name, email address, and phone number in addition to your sharing any specific concerns or opinions regarding our products and services. Ruby Tuesday uses its website and Ruby Tuesday Hong Kong Moblie App (“RT APP”) as communication tools.

By accessing the Websites or utilizing the RT APP, you hereby consent to the use of your information, including your personal information voluntarily provided, and any information provided by you regarding others. This information will only be used to update and enhance your future visits to Ruby Tuesday’s website and RT APP, and help improve our overall service, such as food ordering, table reservation, etc.

Ownership of any information, images, and videos you provide will be held by Ruby Tuesday alone. We do not sell ownership of this data to any other company or organization, nor do we transfer said information to competitors. Information about your visit is used internally at Ruby Tuesday.

Opt-In Email Communications

There is an optional section on our website and RT APP where input forms require your name, phone number, mailing address, email address, and other personal information. This form provides you the ability to opt-in to receiving future emails of any sort from Ruby Tuesday. If you do opt-in to receiving email communications from us, then we may send information to you on our products or services and the products and services of our affiliates.

You may review and change your information with us at any time by clicking on the “update profile” link on the site or similar found at the bottom of emails sent via our system, or by contacting us at

To opt-out from having any provided information used for email communications by us, please click on the opt-out (unsubscribe) link in any message you receive from us. This will allow you to unsubscribe or update your message preferences. Alternatively, you may contact us at

We want you and your family to be free of concern while visiting our website. For this reason, we never knowingly request personally identifiable information from children. Parental Guidance is recommended, if children under the age of twelve (12) use our website, app, or services.


When you visit our website, we send one or more cookies – a small file containing a string of characters – to your computer or other devices that uniquely identifies your browser. We use cookies to track web analytics information, including user trends and search preferences, improve the quality of our services, and for storing and retrieving user preferences.

You can set your browser to notify you before you receive a cookie so you have the chance to accept it and can set your browser to turn off cookies. No personally-identifying information from you will be collected in using these cookies.

Logs & IP Addresses

When you access our site, we automatically record and store information that your browser sends whenever you visit a website. These logs may include information such as your web request, Internet Protocol (IP) address, browser type, browser language, the date and time of your request, and one or more cookies that may uniquely identify your browser.

At times we will use your IP address to help diagnose problems with our server and to administer our website. We may also track browser types to help us understand our visitors’ needs related to our website design.


Sometimes there may be links on our website that allow you to leave our site. We do not control the links or these websites, and we are not responsible for the contents of any linked site. The inclusion of any link does not imply our endorsement of that website.

The use and or privacy policy of a linked website may be different from that of the Ruby Tuesday website. In any case, we cannot be held responsible for the use of your information by linked sites.

Personal Information

During registration as a member of this site and RT APP, your name, address, phone number, gender, date of birth, email address, and some other information as deemed appropriate to provide a specific product or service will be asked for, so that we can provide a tailored experience.

The information collected from you will be used for account maintenance, statistical analysis, and marketing activities of our company and associated companies. When joining our online and offline promotions and events, we may require further information for verification purposes.

Although unlikely, we may be required by law enforcement or judicial authorities to provide personally identifiable information to the appropriate governmental authorities. If requested as part of a legal proceeding, we will provide this information upon receipt of the proper documentation.

Retention of Personal Data

Subject to legal requirements, your personal data will be retained by Ruby Tuesday until you formally request the company to erase the related data from the database. For any query, please contact our Customer Service Hotline at 2411-6432 or email

Third-Party Collection of Information

We use a third-party to provide ads on our behalf across the Internet. The third-party may also collect anonymous information about your visits to our website and RT APP. This is primarily accomplished through the use of a technology device (cookies), which we place on various web pages within our website that allows the third-party to collect anonymous information.

The third-party may use information about your visits to this and other websites to provide ads about goods and services of interest to you. The third-party reports the anonymous data that they collect on our behalf back to us, which we link to our customers’ personally identifiable information for the purposes of better serving you. When we merge this data, it is treated under this policy as personally identifiable information, as described above.