Mobile App Terms and Conditions

Terms and Conditions

Use of this Ruby Tuesday Hong Kong Mobile Application constitutes acceptance of these terms of use, as such may be revised by Ruby Tuesday Hong Kong from time to time, and is a binding agreement between the user and Asia Pacific RT (Hong Kong) Limited governing the use of this application. By downloading or installing this application user acknowledges and agrees to be bound by these terms. If user does not agree to these terms, user should uninstall this application immediately.

Your use of your virtual membership card is governed by the terms of this agreement. Please ensure that you have read and understood these terms before using your virtual membership card. If you do not understand you may call 2411 6432 to discuss your concerns before you active your virtual card.

Terms of Use and Agreement

1. To complete the virtual membership registration, you are required to download the Ruby Tuesday Hong Kong Mobile Application and provide your membership number and expiry date:

a. If you are a current member [with a physical card] and you upgrade to a virtual membership, upon activation of the virtual membership, the physical card will be canceled.

b. For newly joined members your [unique] membership number and expiry date [required for activation] will be provided by a Ruby Tuesday team member upon purchase of your membership at one of our restaurants.

2. Membership can only be activated on one mobile device at any given time:

a. If you activate your membership on another [mobile] device, your virtual membership will be deactivated [instantly] on the original device.

b. The virtual membership card can be reinstalled up to three times in one calendar year at no charge:

i. If you reinstall your virtual membership more than three times in one year; then a $50 administration fee will apply for every reinstallation.

ii. If you reinstall your virtual membership more than six times in one year; then a $100 administration fee will apply for every reinstallation.

3. Memberships [whether physical cards or virtual] are only valid at Ruby Tuesday restaurants in Hong Kong.

4. Memberships [whether physical cards or virtual] are non-transferable:
a. Secondary identification (a credit card or photographic ID) may be required when using your membership [be it a physical card or virtual application].

5. Membership cards [whether physical or virtual] are only valid for use at one table.

6. Membership discounts [whether physical or virtual] do not apply to the 10% Service Charge.

7. Unless otherwise specified, membership discounts cannot be used in conjunction with any other promotional offer.

8. Mobile Applications require a stable Internet connection in order to operate properly:

a. Ruby Tuesday takes no responsibility for the performance of its Mobile Application in the event of an unstable or otherwise unreliable Internet connection.

9. Completed and confirmed membership transactions cannot be canceled and are not refundable or exchangeable under any condition.

10. For other details that apply to the Ruby Tuesday membership program, please refer to the [most recent] online membership application form for program details.

11. Asia Pacific RT (Hong Kong) Limited reserves the right to change or modify these Terms or any other Policies related to

Privacy Policy

Your Personal Information may be collected by Asia Pacific RT (Hong Kong) Limited may include:

Name, gender, phone number, date of birth, photo, postal address and email address.

Financial account information, such as credit card number and other payment information.

Asia Pacific RT (Hong Kong) Limited may use information about you or others that you provided for specific purposes:

Respond to your customer service inquiries; post your comments or photo.

Create customized promotions by combining your personal information such as the amounts and types of purchases you make or any benefits you receive through our programs.

Communicate with you about our brands, products, services or other promotional purposes.

Asia Pacific RT (Hong Kong) Limited takes reasonable steps to maintain appropriate physical, technical and administrative security to help prevent loss, misuse, unauthorized access, disclosure or modification of personal information.

While we take these reasonable efforts to safeguard your personal information and information of others that you provided, no system or transmission of data over the Internet or any other public network can be guaranteed to be 100% secure.

Important Legal Terms

This Agreement is governed by the laws of the Hong Kong Special Administrative Region of the People’s Republic of China.

If you are under 18 or considered as underage by law or do not have the ability to make a contract or are unable to bear any legal responsibility, and when registering or using your Virtual Membership Card would give rise to legal obligation or responsibilities, you must seek the approval of your parent or guardian regarding the legal implications of these Terms of Use and the consequences that entail. Asia Pacific RT (Hong Kong) Limited assumes that you are of legal age or have obtained the approval of your parent or guardian.

Asia Pacific RT (Hong Kong) Limited does not represent or warrant that your Virtual Membership Card will always be accessible or accepted at participating Ruby Tuesday Hong Kong stores.

Some functionality of the Application, including payment for membership upgrade or extension, and location based services, may require the transmission of information provided by the User including but not limited to user names and passwords, addresses, e-mail addresses, financial information (such as credit card numbers), phone-book information, information related to Ruby Tuesday Virtual Membership Card or GPS location (“User Information”). If the User uses such Application functionality, the User consents to the transmission of User Information to Asia Pacific RT (Hong Kong) Limited, its agents and/or service providers and authorizes Asia Pacific RT (Hong Kong) Limited, its agents and/or service providers to record, process and store such User Information as necessary for the Application functionality and for purposes described in the Privacy Policy. The User is solely responsible for maintenance of the confidentiality and security of any User Information transmitted from or stored on a Device for purposes of the Application, including payment, for all transactions and other activities undertaken with any Ruby Tuesday Virtual Membership Card registered in the User’s, whether authorized or unauthorized. The User agrees to immediately notify Asia Pacific RT (Hong Kong) Limited of any unauthorized transactions associated with the Application including any payment or any other breach of security. Asia Pacific RT (Hong Kong) Limited shall not be responsible for any losses arising out of the loss or theft of User Information transmitted from or stored on a Device or from unauthorized or fraudulent transactions associated with the Application.

No Warranties

Asia Pacific RT (Hong Kong) Limited is providing the application to the user ‘as is’ and the user is using the application at his or her own risk. To the fullest extent allowable under applicable law, Asia Pacific RT (Hong Kong) Limited disclaims all warranties and conditions, whether express or implied, including any warranties or conditions that the application is merchantable, of satisfactory quality, reliable, accurate, fit for a particular purpose or need, non-infringing or free of defects or errors or able to operate on an uninterrupted basis, or that the use of the application by the user is in compliance with laws applicable to the user or that user information transmitted in connection with the application (including as part of payment) will be successfully, accurately or securely transmitted.

If you have any enquiry regarding this Virtual Card Terms of Use and Agreement, please email to info@rubytuesday.com.hk or call Customer Service Hotline on 2411 6432.